Acceptable Use Policy

1. Introduction

This Acceptable Use Policy ("AUP") sets out the rules for using the Praeviso project risk management workstation and related services ("the Service"). This AUP forms part of our Terms of Service (praeviso.app/terms).

Praeviso is operated by [COMPANY NAME], a company registered in England and Wales with registered address at [REGISTERED ADDRESS].

By using the Service, you agree to comply with this AUP. If you become aware of any violation, please report it to support@praeviso.app.

2. Permitted Use

The Service is designed for legitimate project risk management purposes. You may use the Service to:

• Create, manage, and monitor project risk registers
• Conduct quantitative cost and risk analysis (QCRA)
• Generate risk reports and export data
• Collaborate with your team on risk management activities
• Connect business intelligence tools via the API (where available)

3. Prohibited Conduct

You must not use the Service to:

3.1 Illegal Activity

• Violate any applicable law, regulation, or legal obligation
• Facilitate, promote, or engage in any criminal activity
• Process data in violation of data protection laws (including UK GDPR)
• Evade sanctions or export controls

3.2 Harmful or Abusive Behaviour

• Harass, threaten, abuse, or intimidate any person
• Impersonate another person or entity
• Submit false or misleading information in your account registration
• Create multiple trial accounts to circumvent trial limitations
• Use disposable or temporary email addresses to create accounts

3.3 Security Violations

• Attempt to gain unauthorised access to the Service, other users' accounts, or our infrastructure
• Probe, scan, or test the vulnerability of the Service or any associated system without our written consent
• Interfere with or disrupt the Service, servers, or networks connected to the Service
• Circumvent, disable, or tamper with any security features of the Service, including authentication, access controls, or licence enforcement
• Share, distribute, or publish your licence key to unauthorised parties
• Attempt to reverse-engineer, decompile, or disassemble any part of the Service

3.4 Misuse of Resources

• Use the Service in a manner that places an unreasonable or disproportionate load on our infrastructure
• Use automated scripts, bots, or scrapers to access the Service without our written consent
• Use the API in a manner that exceeds reasonable rate limits or is designed to extract bulk data for purposes other than your own legitimate risk management
• Resell, sublicence, or commercially redistribute access to the Service without our written agreement
• Use the Service to provide a competing risk management service to third parties

3.5 Objectionable Content

• Upload, store, or transmit content that is defamatory, obscene, or discriminatory
• Upload content that infringes the intellectual property rights of any third party
• Use the Service to store data that is unrelated to project risk management (e.g. using the workstation as general-purpose file storage)

4. User Account Responsibility

You are responsible for all activity that occurs under your account and within your organisation's workstation. This includes:

• Ensuring that all users added to your organisation comply with this AUP
• Managing user access and removing users who no longer require access
• Keeping your login credentials secure and not sharing them with unauthorised individuals
• Reporting any suspected security breaches or unauthorised access to support@praeviso.app immediately

Organisation administrators are responsible for configuring appropriate security settings, including MFA policies and SSO allowlists.

5. Data Responsibilities

You are responsible for the data you enter into the Service. This includes:

• Ensuring you have the right to enter any personal data belonging to third parties (e.g. names of team members or risk owners)
• Complying with applicable data protection laws regarding any personal data you process through the Service
• Maintaining appropriate backups of your critical data (we provide export functionality, but you should not rely solely on our Service for data retention)

6. API Usage

If you access the Service via the API (e.g. for Power BI integration), you must:

• Keep your API key confidential and not share it publicly
• Respect rate limits (currently 100 requests per minute per API key)
• Use the API for read-only data retrieval for your own legitimate business intelligence purposes only
• Not use the API to build a competing product or service
• Revoke and regenerate your API key immediately if you suspect it has been compromised

7. Enterprise (On-Premise) Users

If you are an Enterprise customer hosting Praeviso on your own infrastructure, you must:

• Use the software only within the scope of your Enterprise licence
• Not distribute, sublicence, or make the software available to third parties outside your organisation
• Apply security updates and patches in a timely manner
• Comply with all other provisions of this AUP

8. Enforcement

If we determine that you have violated this AUP, we may take one or more of the following actions:

• Issue a warning and request that you remedy the violation
• Temporarily suspend your access to the Service
• Permanently terminate your account
• Report the violation to relevant authorities where required by law

Where possible, we will provide notice before taking enforcement action and give you an opportunity to remedy the violation. However, we reserve the right to take immediate action without notice where:

• The violation poses a security risk to the Service or other users
• The violation involves illegal activity
• Immediate action is required to comply with law

9. Reporting Violations

If you become aware of any violation of this AUP, please report it to support@praeviso.app. We take all reports seriously and will investigate promptly.

10. Changes to This Policy

We may update this AUP from time to time. When we make changes, we will update the "Last updated" date at the top of this page. Material changes will be notified in accordance with our Terms of Service.

11. Contact

For any questions about this Acceptable Use Policy:

Email: support@praeviso.app

[COMPANY NAME]
[REGISTERED ADDRESS]